She lacked the reasoning and ‘common sense’ that we have (as humans) to understand that it was wrong,” Alyx Baldwin, cofounder and CTO of personal shopping AI chatbot Kip, said in an email to the Daily Dot. An Internet hate group told her these horrible racist things was right over and over again, and so she cluelessly parroted it right back to other users. But the Tay fiasco highlights the challenges building bots if Tay can be manipulated so quickly, what will a world filled with her brothers and sisters look like?

Tay went offline quickly, and Microsoft is working on improving the tech so it can defend itself against potential harassment. Tay, the AI chatbot meant to communicate like a teenager and learn through conversation with millennials, became a racist, sexist bot in less than 24 hours because the humans she was supposed to be learning from trained her to be. Microsoft’s big bot bet comes on the heels of an embarrassing bot debacle that took over Twitter last week. Microsoft also debuted a bot framework that lets developers integrate bots into their applications-similar to the way mobile developers can make apps for iOS or Android, they can now build bots on top of Microsoft’s framework.īots to order pizza, help with your kids’ homework, schedule hotel reservations, these seemingly simple tasks will fall to an army of bots in our phones and computers and chat systems, personal assistants powered by AI, combing through data and applying logic and executing tasks based on our needs. The company believes that artificial intelligence will eventually change the way we connect with people, businesses, and our computers.Īt Microsoft’s Build developer conference on Wednesday, the company highlighted a handful of ways its integrating bots into platforms like Skype, and touched on new developments to Microsoft’s personal bot assistant, Cortana. For Microsoft, the future of communication is bots.

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